Patient Information

Welcome to Pickering Village Dental Office

Looking for a dentist in Ajax? We're always welcoming new patients! Learn more about our clinic and what you can expect during your first visit, along with payment and financing options.

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Your First Visit

Initial Examination

Your dentist will review your medical and dental history and complete a thorough dental exam. This exam will cover a detailed examination of your teeth, gums, jaw and bite, any x-rays needed and an oral cancer screening.

Treatment Plan

Your dentist will create a comprehensive, long-term dental treatment plan based on your examination, and oral health history and current needs. There will be time to ask any questions you may have about your health and treatment options.

Office FAQS

Read the FAQs to learn more about what to expect at Pickering Village Dental Office.

What features does your clinic offer?
Our clinic offers a number of features, including:
- Convenient Location & Hours
- Free On-site Parking
- Comfortable Seating & Entertainment
- Convenient text or email confirmations
Learn More About Our Practice
How can I book an appointment?

To book an appointment at Pickering Village Dental Office, please contact our office during our regular business hours.
How do I cancel or reschedule an appointment?

To cancel or reschedule an appointment, please call us. Please note, we require 24 hours or 1 business day notice to reschedule appointments. This allow us to offer the space in our schedule to another patient.
Do you offer appointment reminders?

In the days before your appointment, you will receive automated phone appointment reminders and confirmation via email or text from us. If you need to cancel or reschedule an appointment, please call us as soon as possible to notify us.
Do you provide services in any languages other than English?

Yes, Dr. Iatropoulos is able to provide dental services in Greek.

If you have a language preference, please advise us when booking your appointment.
Does your clinic have on-site parking?

Yes, we have free parking available for all our patients. We are also easily accessible via public transit.

Insurance & Financing

At Pickering Village Dental Office, we'll help you navigate our options for payment, direct billing to insurance companies and financing so you can focus on getting the dental care you need.

Direct Billing to Insurance

We are proud to offer direct billing for most insurance plans. For your convenience, we're able to submit your insurance claim electronically, leading to faster reimbursement for you without needing signatures or forms on paper.

Our administrative team can help you understand your insurance plan better and can send estimates to your insurance company prior to starting any major treatments.

Please bring your insurance plan information to your appointment.
Payment Methods

Any co-pays or amounts not covered by insurance are your responsibility, and must be paid at the time of your appointment.

We accept payment by cash, cheque, debit or Visa and Mastercard.

Support for Anxious Patients

The team at Pickering Village Dental Office is well-versed in helping patients relax during appointments, and has a variety of practices in place including dental sedation options to help you do so.

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